Training and developing our employees is at the forefront of our business strategy, so we have procedures in place to ensure that our people are effectively and comprehensively trained to be the best in the industry, as well as developed internally to ensure career growth.
We accomplish training and develeopment of our employees through one or a combination of the following methods:
Our team members hold certificates in PASMA, IPAF, Food Safety/HACCP, REHIS Elementary Health & Safety and are specifically trained in working in confined spaces, working at height, use of harnesses, asbestos, manual handling etc. Our Team Leaders hold or are working towards IOSH Managing Safely.
There are significant moves afoot, driven by the insurance industry, to initiate third party certification for kitchen extract cleaning. This means companies will be required to be registered as competent duct cleaning companies (not unlike like Gas Safe albeit not as heavily regulated). We will soon see kitchen extract certificates with an LPCB or BESA seal of approval as standard and insurance companies insisting that their clients only use companies who are operating to an those standards.
However, this is coming not only from the insurance industry but from legislation which makes clean and accessible ductwork British Law (See Catering Hygiene Regulation EC852/2004 and visit www.naaduk.co.uk/enforcement-of-regulation-pertaining-to-the-cleaning-of-kitchen-extract-ductwork-systems-under-regulation-ec8522004/ for more details.)
Be compliant with the law and prove competence to clients, insurers and the industry at large!
We are offering Scotland’s 1st Ductwork Cleaning Operative Course. AEME duct cleaning courses have been around for more than 20 years and so the course material has been put together by the most knowledgeable and experienced in ductwork maintenance.
Our training is NAADUK (National Association of Duct Cleaners) accredited as well as the only CITB NI registered course. It complies with EC852/2004, as mentioned above, which is the legal requirement to clean kitchen ventilation following BESA TR19 guidelines and BSEN 15780.
We cover every aspect of ductwork cleaning and hygiene and all of our courses are taught by Oxford and Cambridge NVQ approved instructors. Included in the course material are different methods of cleaning, testing and instructing as well as the various operational procedures that should be deployed when operating in specialist areas such as hospitals, chemical plants and kitchens. You'll be educated in the basics, such as methodology, PPE, and use of the most advanced equipment available to the industry today. You are helped to apply the theory you learn in the classroom sessions with video workshops and hands on sessions.
For more information see our company's website www.aemescotland.co.uk.
Having completed the training course, this entitles you to apply for NAADUK (National Association of Air Duct Cleaners) membership.
The University have worked with Perfect Service Solutions (PSS) since 2009. They have undertaken the deep cleaning of all University catering ourlet extract systems, canopies and ductwork including wet film thickness testing. They are flexible in their approach and accommodate changes as necessary. PSS offer a good overall professional service with dedicated and knowledgeable staff and based upon my experience of working with PSS over the years, I would be happy to recommend PSS for similar types of contracts/works. We receive good customer service from PSS at a reasonable cost.
Senior Maintenance Manager - University
Perfect Service Solutions carry out kitchen canopy cleans and service, maintain and repair kitchen extract equipment in over 40 of our sites. Most of our sites are schools and it can be quite difficult to arrange suitable access for repairs, however the need for flexibility is continually met by PSS. They seem to be able to re-organise their workload to accommodate our needs when any emergencies arise. They are very knowledgeable and I feel we can rely on them to inform us of any non-compliance issues, which they’ve done on more than one occasion. We’re confident that we are meeting all of our compliance obligations with the assistance of PSS and the quality of the overall service provided is good from placing orders, planning the work, execution of works and invoicing. We receive very good value for money and have no complaints with the quality of service. In fact PSS focus on providing excellent for their customers. and are always helpful in finding resolutions to our problems.
M & E Maintenance Officer - Local Authority
I allocated Perfect Service Solutions 3 stores of my stores in order to check the quality of their workmanship, invoicing etc. They now service all 7 of my restaurants and I found them much better than my previous supplier. They brought issues to our attention and worked with us to address those concern, ensuring we were compliant with frequency of cleans etc. Not only are they flexible and value for money but they are transparent, progressive and are determined to deliver both a great service and product.
Franchise Owner - Fast Food Restaurant Chain
In my 10 years of working and dealing with contractors in the cleaning industry, I have found Perfect Service Solutions to be by far, the most outstanding in their performance, professionalism and attention to detail.
Before I engaged the services of PSS to deep clean our kitchens, I had three different companies clean the kitchen but the client was never satisfied for various reasons. But when I engaged the services of PSS, the client scored them 10/10 for service excellence and satisfaction! They are by far my preferred cleaning provider for the kitchens and I recommend them very highly to anyone interested in a professional kitchen deep clean as they truly live up to their name – Perfect Service Solutions!!
Soft Services Manager - International Facilities Management Company
I have used Perfect Service Solutions for a number of years now and have always found the service and the costs to be of the best competitive price and the standard of work to always be above and beyond.
Contracts Manager - Large Facilities Management Company
"The three staff that came to fit the fan were extremely courteous, friendly and professional and it was clear to see that they took pride in their work and cleared up after themselves."
Head Chef - Independent Hotel Group