Perfect Service Solutions

supporting facilities nationwide


The Insurance Industry is getting serious about grease extract cleaning. This is not surprising given the losses recorded as a result of fire directly attributed to commercial kitchens with dirty grease laden ductwork.

For example
Burger King in Heathrow Airport – settled out of court

Clauses have been introduced in policies that require specific action in relation to the cleaning of grease extract to reduce fire risk. Failure to comply could mean your policy becomes invalid leaving the insured to carry a total loss. "The overwhelming important factor is inadequate cleaning of ductwork..." Mark Newton, Royal & Sun Alliance.

The industry as a whole want to see competent contractors issuing certification for grease extract for the purposes of fire protection. In response to the issues caused by ineffective cleaning and maintenance the Insurers' Loss Prevention Council Board has produced a new Loss Prevention Standard (LPS 2084) to minimise the risk of fire in grease extract

Your selected ductwork cleaning contractor therefore must be able to demonstrate competence in the event of a claim.

Perfect Service Solutions have partnered with AEME Scotland to set up a new training centre for ventilation hygiene in Scotland. It covers kitchen extract and air conditioning systems and is the first course of its kind to come to Scotland.

Our operatives are therefore trained in-house to the highest standards in ventilation hygiene.

We’ve trained various public sector organisations including the NHS and the fire service. Our sister company in Devon have trained National Association of Healthcare Fire Officers (NAHFOs) in England as well as EHOs, Engineers from local authorities and facilities management companies and BRE Auditors.


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What our clients are saying . . .

  • The University have worked with Perfect Service Solutions (PSS) since 2009. They have undertaken the deep cleaning of all University catering ourlet extract systems, canopies and ductwork including wet film thickness testing. They are flexible in their approach and accommodate changes as necessary. PSS offer a good overall professional service with dedicated and knowledgeable staff and based upon my experience of working with PSS over the years, I would be happy to recommend PSS for similar types of contracts/works. We receive good customer service from PSS at a reasonable cost.

    Senior Maintenance Manager - University

  • Perfect Service Solutions carry out kitchen canopy cleans and service, maintain and repair kitchen extract equipment in over 40 of our sites. Most of our sites are schools and it can be quite difficult to arrange suitable access for repairs, however the need for flexibility is continually met by PSS. They seem to be able to re-organise their workload to accommodate our needs when any emergencies arise. They are very knowledgeable and I feel we can rely on them to inform us of any non-compliance issues, which they’ve done on more than one occasion. We’re confident that we are meeting all of our compliance obligations with the assistance of PSS and the quality of the overall service provided is good from placing orders, planning the work, execution of works and invoicing. We receive very good value for money and have no complaints with the quality of service. In fact PSS focus on providing excellent for their customers. and are always helpful in finding resolutions to our problems.

    M & E Maintenance Officer - Local Authority

  • I allocated Perfect Service Solutions 3 stores of my stores in order to check the quality of their workmanship, invoicing etc. They now service all 7 of my restaurants and I found them much better than my previous supplier. They brought issues to our attention and worked with us to address those concern, ensuring we were compliant with frequency of cleans etc. Not only are they flexible and value for money but they are transparent, progressive and are determined to deliver both a great service and product.

    Franchise Owner - Fast Food Restaurant Chain

  • In my 10 years of working and dealing with contractors in the cleaning industry, I have found Perfect Service Solutions to be by far, the most outstanding in their performance, professionalism and attention to detail.

    Before I engaged the services of PSS to deep clean our kitchens, I had three different companies clean the kitchen but the client was never satisfied for various reasons. But when I engaged the services of PSS, the client scored them 10/10 for service excellence and satisfaction! They are by far my preferred cleaning provider for the kitchens and I recommend them very highly to anyone interested in a professional kitchen deep clean as they truly live up to their name – Perfect Service Solutions!!

    Soft Services Manager - International Facilities Management Company

  • I have used Perfect Service Solutions for a number of years now and have always found the service and the costs to be of the best competitive price and the standard of work to always be above and beyond.

    Contracts Manager - Large Facilities Management Company

  • "The three staff that came to fit the fan were extremely courteous, friendly and professional and it was clear to see that they took pride in their work and cleared up after themselves."

    Head Chef - Independent Hotel Group