Perfect Service Solutions

supporting facilities nationwide

Ductwork Cleaning

Perfect Service Solutions are leading the way in ductwork protection and compliance for facilities nationwide. Driven by the need to negate risk and comply with BESA TR19, BS EN 15780, BS EN 476 and BS 9999 we provide a range of air hygiene solutions for ventilation systems and their components.

Under UK fire safety laws (see the Regulatory Reform (Fire Safety) Order 2005 in England and Wales and the Fire (Scotland) Act 2005, supported by the Fire Safety (Scotland) Regulations 2006) every commercial kitchen in the UK must be governed by a responsible person i.e. the owner, the employer or any other person who has been designated with such responsibilities. The ‘responsible person’ is legally obliged to show the relevant ‘duty of care’ and act accordingly.

New fire safety law came into force on 1st October 2006 and Part 3 of the Act requires those with responsibilities - such as owners, employers, employees, managers and other occupiers - to take steps to prevent and reduce the impact of fire even if they have never previously held such responsibilities.

The Act states clearly that fire authorities are no longer responsible for issuing Fire Certificates. Under the new Fire Safety Order companies with over 5 employees have to carry out and document a Fire Risk Assessment thereby mitigating the consequences of any ‘hazard’ or ‘risk’.

Due to the high risk of potential fire, grease extract systems should be included in any Fire Risk Assessment as they represent both a fire ‘hazard’ and a ‘risk’ if not correctly maintained as recommended by the BESA (Building & Engineering Services Association). Should the ‘responsible person’ fail to carry out their ‘duty of care’ (as detailed in the Fire Regulations they will be held personally liable for injury or death to building occupants in the event of fire.

Some helpful guidelines, specifically for Fire Assessments related to kitchen grease extraction, are RC 44 Recommendations for fire risk assessment of catering extract ventilation. These can be downloaded from the following link:

See www.bsria.co.uk/information-membership/bookshop/publication/recommendations-for-fire-risk-assessment-of-catering-extract-ventilation/

These responsibilities also apply to contractors who work on behalf of the responsible person.

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What our clients are saying . . .

  • The University have worked with Perfect Service Solutions (PSS) since 2009. They have undertaken the deep cleaning of all University catering ourlet extract systems, canopies and ductwork including wet film thickness testing. They are flexible in their approach and accommodate changes as necessary. PSS offer a good overall professional service with dedicated and knowledgeable staff and based upon my experience of working with PSS over the years, I would be happy to recommend PSS for similar types of contracts/works. We receive good customer service from PSS at a reasonable cost.

    Senior Maintenance Manager - University

  • Perfect Service Solutions carry out kitchen canopy cleans and service, maintain and repair kitchen extract equipment in over 40 of our sites. Most of our sites are schools and it can be quite difficult to arrange suitable access for repairs, however the need for flexibility is continually met by PSS. They seem to be able to re-organise their workload to accommodate our needs when any emergencies arise. They are very knowledgeable and I feel we can rely on them to inform us of any non-compliance issues, which they’ve done on more than one occasion. We’re confident that we are meeting all of our compliance obligations with the assistance of PSS and the quality of the overall service provided is good from placing orders, planning the work, execution of works and invoicing. We receive very good value for money and have no complaints with the quality of service. In fact PSS focus on providing excellent for their customers. and are always helpful in finding resolutions to our problems.

    M & E Maintenance Officer - Local Authority

  • I allocated Perfect Service Solutions 3 stores of my stores in order to check the quality of their workmanship, invoicing etc. They now service all 7 of my restaurants and I found them much better than my previous supplier. They brought issues to our attention and worked with us to address those concern, ensuring we were compliant with frequency of cleans etc. Not only are they flexible and value for money but they are transparent, progressive and are determined to deliver both a great service and product.

    Franchise Owner - Fast Food Restaurant Chain

  • In my 10 years of working and dealing with contractors in the cleaning industry, I have found Perfect Service Solutions to be by far, the most outstanding in their performance, professionalism and attention to detail.

    Before I engaged the services of PSS to deep clean our kitchens, I had three different companies clean the kitchen but the client was never satisfied for various reasons. But when I engaged the services of PSS, the client scored them 10/10 for service excellence and satisfaction! They are by far my preferred cleaning provider for the kitchens and I recommend them very highly to anyone interested in a professional kitchen deep clean as they truly live up to their name – Perfect Service Solutions!!

    Soft Services Manager - International Facilities Management Company

  • I have used Perfect Service Solutions for a number of years now and have always found the service and the costs to be of the best competitive price and the standard of work to always be above and beyond.

    Contracts Manager - Large Facilities Management Company

  • "The three staff that came to fit the fan were extremely courteous, friendly and professional and it was clear to see that they took pride in their work and cleared up after themselves."

    Head Chef - Independent Hotel Group